When sending documents to NVC, they want to receive everything at the same time.
They want a complete application. This is also the case when returning documents to them in response to
a request. Send everything at once.
 NVC is phasing out the ability to pay fees by mail. All fees will need to be paid online.
 NVC sends out a checklist letter when they believe they are missing documents from an applicant.
If an applicant/attorney receives a checklist letter, they should submit a reply, as NVC is expecting
one.
 NVC only requires an original signature on Form I-864; all other documents can be copies.
 NVC schedules appointments each month, and advises that it may take 60 days to receive
notification from them with the appointment. The appointment letter will be sent out once the
case is complete.
 NVC receive 12,000-14,000 petitions on a weekly basis.
 Upon receipt, cases are entered in NVC system within 10-15 days.
 Upon receipt of civil and financial documents from applicants/attorneys, the NVC will review for
completion. This can take 30 days. After review, applicants/attorneys will receive one of the
following:
1. Checklist letter- This means that NVC believes something is missing and they expect a
reply.
2. Assessment letter- This means that NVC believes there may be an issue to be addressed
at the Embassy (such as employment letter). The assessment letter is forwarded to the
Embassy.
3. Review complete letter (then 60 days for appointment)

Customer Service Tips
 If there are multiple beneficiaries with the petition, submit the applications in separate packages
because each person has his/her own case number.
 Use the document cover sheet.
 As a provisional measure, write the case number on documents sent to NVC in the event
documents and/or cases are separated.