USCIS Hurricane Relief Available

 
USCIS offers immigration services that may help people affected by unforeseen circumstances, including disasters such as Hurricane Irma.

The following measures may be available on a case-by-case basis upon request:

• Changing a nonimmigrant status or extending a nonimmigrant stay for an individual currently in the United States. Failure to apply for the extension or change before expiration of your authorized period of admission may be excused if the delay was due to extraordinary circumstances beyond your control;
• Re-parole of individuals previously granted parole by USCIS;
• Expedited processing of advance parole requests;
• Expedited adjudication of requests for off-campus employment authorization for F-1 students experiencing severe economic hardship;
• Expedited adjudication of employment authorization applications, where appropriate;
• Consideration of fee waivers due to an inability to pay;
• Assistance for those who received a Request for Evidence or a Notice of Intent to Deny but were unable to submit evidence or otherwise respond in a timely manner;
• Assistance if you were unable to appear for a scheduled interview with USCIS;
• Expedited replacement of lost or damaged immigration or travel documents issued by USCIS, such as a Permanent Resident Card (Green Card); and
• Rescheduling a biometrics appointment.

Note: When making a request, please explain how the impact of Hurricane Irma created a need for the requested relief.

To learn how to request these measures or determine if an office is open, call the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833) or visit ourUSCIS Office Closings webpage.

If your InfoPass appointment was affected by this storm, you can reschedule your appointment onlineor by calling the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833).

All Form I-9, Employment Eligibility Verification, requirements remain in place. Those affected by Hurricane Irma should reviewForm I-9 acceptable documents and receipts for more informationon how to complete the Form I-9 if an employee’s documents are lost, stolen, or damaged.Visit I-9 Central for more information.

For more information about how we provide assistance to individuals affected by unforeseen circumstances, visit the Special Situations webpage or call the National Customer Service Center.

For more information about the federal government response to Hurricane Irma, visitusa.gov/hurricane-irma.



We serve the following localities: San Diego County including San Diego, Carlsbad, and Escondido; Los Angeles County including Beverly Hills, Los Angeles, West Los Angeles, Burbank, Hollywood, Van Nuys, Whittier, Woodland Hills, and Long Beach; Santa Clara County including San Jose, Milpitas, Santa Clara, and Sunnyvale; Alameda County including Oakland, San Leandro, and Berkeley; Sacramento County including Sacramento, Elk Grove, and Folsom; and Orange County including Santa Ana and Anaheim.